Reviews for Panhandle Cleaning & Restoration
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Bill G.New Martinsville, WVReviewed on September 8th, 2025
Very pleased with the results of the cleanup.
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Susan C.Bridgeport , WVReviewed on August 29th, 2025
Panhandle arrived quickly and knew what needed to be addressed. Highly recommend
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Jeff J.Wheeling, WVReviewed on August 29th, 2025
Panhandle did a great job with the clean up with the water in the basement, John did a super job with dry wall and painting, Steve's guys also did a great job with the flooring and carpeting, if something ever happens again, which I hope it doesn't, but if it does I'm going back to Panhandle to do the work, kudos to you guys. WE ARE A VERY SATISFIED CUSTOMER.
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Karen K.Wheeling , WVReviewed on August 28th, 2025
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Katie B.Saint Albans , WVReviewed on August 28th, 2025
Martin ensured our basement was absolutely spotless! I cannot thank Panhandle enough for taking such good care of us. The communication was clear, progress photos were shared, and the pricing was great. I will most definitely hire them again in the future!
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Penny D.Sarasota , FLReviewed on August 25th, 2025
This company is a 10 out of 10. Impressed with response time. Zach called me after they determined my issue was. Problem detected and solved. Same day service!!! Highly recommend this company.
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Stella K.Charleston, WVReviewed on August 24th, 2025
Panhandle representatives responded quickly to my emergency need. Martin and Kevin were quick to address the situation. I was very fortunate to have their professional help.
They explained the clean up process in detail and assisted me every step of the way.
Panhandle exceeded my expectations. -
Vicky H.Beech Bottom, WVReviewed on August 18th, 2025
Great service!
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Vanessa L.Fairmont , WVReviewed on August 13th, 2025
Good job on cleanup. Everything looked very clean & dry afterwards. Pleasant workers & office staff. I would use this place again.
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Samantha M.Morgantown, WVReviewed on August 10th, 2025
I used Panhandle for carpet cleaning. They did a great job and it was professional, fast and friendly service. I definitely recommend them!
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Rich P.Fairmont , WVReviewed on August 6th, 2025
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How would you rate your overall experience with Panhandle Cleaning & Restoration?
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Who was the technician that serviced your property?
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How was the cleanup process?
- Why did you call us?
Comment: Jerry Zupper came to the house to initiate the repair process. He is a caring individual who was great to work with, easily accessible and made sure the expected work associated with the assessment was completed. He gets very high accolades from us.
Our issue was tree damage. The tree hit the chimney first, then the roof, gutter, siding then the front porch.
Through the several week repair process, Jeremy from Ultimate Roofing who repaired the damaged siding and corner mold said multiple times to me that he would be back to purge the chimney.
He also communicated this to Jerry and possesses text messages to that effect. Well, Jeremy never showed up so I had to hire a roofer to do what Jeremy promised to do. The work was satisfactorily completed. The same roofer discovered that the newly shingles roof in front of the chimney was very soft and caving when walked on. He had to redo 64 sq feet of the roof in front of the chimney which cost me $400. The original Roofing crew fixed weak areas in the back but neglected the area that was originally hit by the tree.
Josh Bell repaired the front porch and he did an excellent job, and the crew that replaced the gutters and down spouts performed satisfactorily.
On a scale of 1 to 10, 10 being excellent, Jerry Zupper is a 25+.
We are thankful that we are now repaired. -
How would you rate your overall experience with Panhandle Cleaning & Restoration?
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Melody B.Moundsville, WVReviewed on August 6th, 2025
Ron and Chris were friendly and professional and did a great job on my carpet. They were right in the time frame and worked quickly but efficiently.
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Scott M.Pittsburgh, PAReviewed on August 1st, 2025
Pricing was upfront and the final price was actually reduced after the work was completed. Everyone was extremely polite and cooperative. My one complaint is that there were several delays and I had to call in to ask about them, rather than Panhandle proactively contacting me to explain about the need to reschedule or arrive later.
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Steve D.Charleston, WVReviewed on July 31st, 2025
We used Panhandle at our School and they did a very good job. The employees were very professional and nice, and the job was very well done. We will definitely use them again.
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Candi N.Wheeling , WVReviewed on July 25th, 2025
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Terry S.Wheeling , WVReviewed on July 25th, 2025
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Charisse P.Fairmont , WVReviewed on July 23rd, 2025
Panhandle was absolutely amazing to deal with after some nightmare experiences with other restoration companies and contractors. I can’t say how impressed I was with their sense of urgency and also their level of detail in making sure my home looked perfect when they left. They also were there when they said they were going to be there and I would recommend them to anyone!
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Susie N.Valley Grove, WVReviewed on July 13th, 2025
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How would you rate your overall experience with Panhandle Cleaning & Restoration?
- Who was the technician that serviced your property?
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How was the cleanup process?
- Why did you call us?
Comment: Staff was kind, respectful, and prompt.
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How would you rate your overall experience with Panhandle Cleaning & Restoration?
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Mary C.Friendly , WVReviewed on July 3rd, 2025
I am very impressed. Everyone has been so helpful, prompt, professional, and kind.
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Dan S.Wheeling , WVReviewed on July 3rd, 2025
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Laurence E.Glen Dale , WVReviewed on June 29th, 2025
The workers did a good job of cleaning up the basement and cutting up and removing the wet carpet. They also disinfected the flooring and the bottom of the containers that had been on the floor. My only problem was getting the bill sent to the responsible party for the sewer backup.
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Sarah B.Morgantown , WVReviewed on June 27th, 2025
My home flooded and Panhandle took care of the mitigation and restoration and did a great job. It looks 10x better than it did before. Would use them again for future projects
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Connie P.Buckhannon , WVReviewed on June 25th, 2025
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How would you rate your overall experience with Panhandle Cleaning & Restoration?
- Who was the technician that serviced your property?
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How was the cleanup process?
- Why did you call us?
Comment: The guys were very efficient and very knowledgeable about the work that they were doing. I was very pleased with their work.
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How would you rate your overall experience with Panhandle Cleaning & Restoration?
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Mary Elizabeth C.Acme, PAReviewed on June 24th, 2025
I just want to say that Panhandle Cleaning and Restoration have been excellent! They are prompt, efficient, friendly, professional and knowledgeable! And, they are a one stop shop! I highly recommend their services!!