Reviews for Panhandle Cleaning & Restoration

Dependable, reliable and professional. When crises hits, this is the team you want. Highly recommend. They truly care about you and your property.

I had new flooring installed and other inside projects that created a lot of dust and thought now would be a good time to have the air ducts cleaned (actually way overdue). I chose Panhandle because of their reputation, their quote to do the job and they were able to schedule me within a couple weeks of our conversation (working around my schedule).
The two young men (Ethan and David) arrived on time. They unloaded their equipment (one worked inside and one outside). Ethan (I know I spelled your name wrong) broke EVERYTHING down for me as far as the duct cleaning process before they started the job. Very professional, courteous and NEAT!!! When they left you couldn’t even tell anyone was here. I am so happy I chose Panhandle Cleaning. Ethan and David if I could give you two fellas more than five stars I would ‘cause you sure do deserve it. Keep it up!!!

Zach and his team at Panhandle are a pleasure to work with. I am a property manager and had extensive water intrusion to my Longboat Key property during Hurricane Ian. Zach had a crew out the very next day to start drying out 27 condo units. They were there for weeks until all work had been completed and the property was restored. I also used Panhandle at my Moms house when she got mold from a leak in her attic. They are professional, courteous, and fast! The customer service cannot be beat. Zack is super knowledgeable and was able to help us understand the insurance claim process and it made the whole stressful ordeal so much easier to navigate. I hope I never need them again, but if I have a problem with water or mold, I know who to call.

I smelled mold, cleaned my bathroom and panicked.My neighborhoods maintenance team recommended Panhandle. They were so nice and accommodating with scheduling. An inspector came out and tested areas for moisture, asked questions, looked at the entire exhaust system. He was great, and while he could have recommended a more expensive cleaning and ceiling replacement, advised in this case its surface mold. Continue cleaning and venting. Scrape and repaint with antimicrobial paint meant for bathrooms. So why did I panic? An identical home down the street just had a ceiling collapse and I've been watching a fleet of Panhandle vehicles come and empty the home of belongings!! I'm so relieved and very happy with their friendly professional patient service!!

Many thanks to the great crew from Panhandle Cleaning and Restoration who came to my rescue recently and helped with the cleanup after I had 6 inches of sewage and water in my basement from the community's backed up sewer system. Mason French, Chris Deathrow, Barry Lewellyn, Matt Kodrin and Robert Harris were amazing and very professional. Within 5 hours of contacting them and explaining the situation, they had a manager here to assess the problem and the next morning the team was here before 8 am. They worked continuously until 6:30 pm that evening with only a short break for lunch. The following day they were back with dumpsters to load the damaged items from the basement and remove them. Without this fine crew I'd have been here until next year this time cleaning up the mess, it was so overwhelming. They direct billed my insurance company even providing pictures of the damage with before, during and after pictures. I can't say enough nice things about the polite young men you sent to rescue this aging person. Kudos to Panhandle for a job well done. Many thanks to all!

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Comment: The work is done, I am very happy with the job the workers did. These workers from Panhandle were so professional and good at their jobs, I was very impressed. Bill showed up every day to check the progress and make sure it was being completed in a timely manner and professionally. I was impressed with him also.

We recently had sewage in our basement. Between all of the different people/companies we had to deal with, Panhandles employees were the only ones who were kind. They came out quickly in the night. The guys who showed up were so friendly and helpful. The people I spoke with in the office were sooo kind!! They were understanding of our situation and willing to help in whatever ways they could. Truly the only positive thing in something so terrible was Panhandle.

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  Remodel: complete kitchen, 3 bathrooms and flooring

  
  

Comment: I'm highly compelled to write to you and convey my sincerest of gratitude for the renovation work that has been performed at my home over the past several months. In doing so, I want to acknowledge the professionalism, hard work, positive attitudes and pride your workers took in making sure the job was done with the highest quality craftsmanship.

There are some specific individuals I want to commend to your attention that were on the job consistently that deserve special recognition. From my first dealings with Lawrence Mack and his responsiveness and continuing to follow through on the projects has made the experience enjoyable and lowered the stress level tremendously. Others include Jerry, & Josh who consistently worked diligently to complete the project. The supervisors Jacob and Dave always followed up and communicated.

You and you team must be so proud of the business you have developed over the years and I know that you feel the same as I do when it comes to knowing that employees make the difference in the success of a business.

Again, thank you for creating a wonderful experience for me in transforming my new residence.

After a furnace fire left smoke damage throughout our home, Panhandle Cleaning & Restoration stepped in immediately. I called them the night of the fire, and they returned my call right away, sending someone out the next day to assess the damage and sending the team over to get to work the following day. They scrubbed every room, scrubbed carpets, cleaned ducts, repainted walls, and packed all our belongings for deep cleaning. Everything came back perfectly packed, spotless, and undamaged. Let's say they went above and beyond.

I can’t say enough about every person I spoke with and everyone who was in my home. They were all kind, professional, and genuinely cared about making things right. They answered every question promptly, whether by text or call, and made a stressful time so much easier. If you need restoration services, Panhandle is the team to call.

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Comment: The techs did a good job and we are pleased with the work.

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Comment: Great service and knowledge

My carpets and rugs looked great … thank you so much for your Attention to making sure it was done perfectly!

Great place highly recommend!!!

I highly recommend Panhandle. Professional, efficient and quality work. We had a leak in the wall that required a small area to be ripped out, dried, cleaned and then put back. Zach, Ethan, Dusty & John are all friendly & communicate well.

I recently experienced the remediation process at Casa Limonada Boutique Motel on Lido Key, Sarasota. I was incredibly impressed by the level of professionalism and dedication from Guillermo and Alonzo the team managers from Panhandle Cleaning & Restoration. The team swiftly addressed every concern with precision and care, ensuring that the impact on our property was minimal. Communication was easy, clear,and beyond words.
I cannot thank enough the team and Zack for the peace of mind they provided me in this unusual times.
Highly recommended!!
Don't hesitate! don't think twice! Panhandle is your one stop shop for all your needs when it comes to remediation and build right back up.
Five stars + is my review.
Thank you all for an amazing experience.

Billy was awesome so professional n knowledgeable

So appreciated Jerry, Chad and all at Panhandle who gave so generously of their time in assessing my Aunt’s building and personal items damaged by a Christmas Eve fire. Despite having no insurance in place nor the funds to ultimately retain the services of Panhandle, Jerry and Chad were extremely attentive and responsive to her every request and issue. I cannot express to you how much our family appreciated how compassionately you handled her and her loss of a special building and so many personal items. Thank you!!!

Panhandle’s team have been wonderful during my restoration. I had a water line break resulting in a flood on my main floor including ceiling and drywall damage. They came immediately after I called to begin their work. The guys were polite, respectful, and easy to work with. The finished product is better than I could have imagined. I appreciated the ongoing communication and frequent check-ins. They went above and beyond to instill confidence and ensure that I was informed and comfortable the entire time. A big thanks to Steve and DJ for promptly answering all of my extra questions! I’d recommend them to anyone and if ever needed, they will be my first call.

I called early in the morning about our water break. You were there in one hour!

I was pleased with Panhandle's work. They were very polite and fairly quick in their scheduling. The job foreman of the restoration team, DJ, was very responsive and polite, and he didn't leave until I was satisfied with all aspects of the job.

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Comment: As far as the Panhandle company I have no complaints. They worked fast to see that my home was restored back to normal in a timely fashion. Always kept in touch with me & always answered messages.

At first I thought the cleaning was ok but as I started placing things back I am finding a lot of places missed in cleaning. The cleaning crew was not up to my expectations. They used sloppy wet rags, meaning water was dripping from the rags as they tried to clean the walls. Did not have adequate ladders to use on my high ceilings. I can't rate them very highly.

As for the painters, they are top notch. I give them a very high rating.

Best painters I have ever worked with. Very clean & neat with everything they did. At

I have sent messages to State Farm adjusters & Steve Wintle but no one answers my messages. I was told I have one year for anything else that occurs or if I have decided to replace my blinds or sofa. My security system malfunctioned twice. Called security company. Two units needed replaced because of soot in the mechanism. I sent 2 bills 2-3 times. No one will get back to me. Other wise, I give Panhandle kudos

Fantastic experience! Attention to detail, transparency, and customer service. Thanks again Chris, Tony, Chris, Ethan, and Zach