Reviews

Reviews for Panhandle Cleaning & Restoration

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.94
565 Reviews
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  • Eileen R.
    Wheeling , WV
    Reviewed on August 25th, 2024

    The work the guys did was very professional & looks great. Jacob moved me onto the schedule which I appreciated. They guys were polite & professional. I am happy with work done.

  • Kayla A.
    Weirton , WV
    Reviewed on August 23rd, 2024

    Panhandle was wonderful through this process! They were easy to get ahold of and fast to respond. They have been extremely helpful and did a great job!

  • Pamela F.
    Charleston, WV
    Reviewed on August 20th, 2024

    Complete reconstruction of bathroom. I just want to say that Panhandle is the best. I had a major moisture and black mold issue with my bathroom and panhandles crew came out and literally rebuilt my bathroom from the ground up. All of the contents of the bathroom had to be replaced also.. The toilet, the vanity, the fixtures, etc. everything was affected by the severe moisture damage, floor movement, and mold. One of the main support beams on the outside wall was completely damaged from water, also the entire floor and all joists had to be replaced and four 17,000 lb jacks were put in place to stabilize the walls and floors. The floor adjacent to the bathroom and dining room was also sinking. The boys had to jack up that wall due to an inept contractor co that came out a few years before to do a complete rebuild of my bathroom, which was clearly thrown together. Nothing was to code by the prior company that did my bathroom rebuild a few years ago. Shane and Jonathan did a wonderful job and took so much care in making sure that everything was sturdy and safe for my husband and I. After the jacks were put in place then the reconstruct of our bathroom could begin. I honestly didn’t think they could reconstruct my bathroom, but they certainly performed a miracle considering the damage and what they had to work with. All I can say is my bathroom is a miracle performed by the crew at Panhandle and It’s gorgeous! It was a long process to rebuild my bathroom from the ground up to the ceiling, but Shane and Jonathan did a wonderful job and took so much care in making sure it was up to code and safe. Kudos to Shane and Jonathan!!! I highly recommend Panhandle and Restoration of Charleston, WV.

  • K C.
    Morgantown, WV
    Reviewed on August 20th, 2024

    The level of expertise and customer service was absolutely outstanding, from start to finish. They carefully answered my questions and kept to the expected timeline. I couldn't be more satisfied with Panhandle and highly recommend them.

  • David H.
    Whitesville, WV
    Reviewed on August 19th, 2024

    My family had a very small fire in our basement which resulted in smoke spread throughout the house. I reached out to Trey and the team from the Charleston office. Within a few hours Martin and Trey arrived at our house to begin looking over the project. They described everything that will need done and began the process of isolating our living area from the smoke affected area. Throughout the entire process the communication was excellent and we felt completely comfortable with the team from Panhandle. Great job to Martin, Trey, and the entire team from Panhandle - Charleston Office!

  • Doug H.
    Wheeling, WV
    Reviewed on August 19th, 2024

    Josh and the Team at Panhandle are the “Best”. The service you receive with them is at the highest levels and their workmanship is 100% Perfect!

  • Michelle S.
    Fairmont, WV
    Reviewed on August 18th, 2024

    We had a mess when our daughter flooded our upstairs bathroom. Insurance wasn't very helpful and I was stressed. I called Kingsley and they were at my house within 15 mins. They were very transparent and very informative throughout the process. They were kind and very professional! As a real estate agent I have several vendors I recommend and honestly more that I don't. Kingsley is the BEST and I will for sure be recommending them for everyone that may need help with water mitigation! When my insurance company failed to assist me, Kingsley was able to ensure me that it was going to be alright! If you ever have to deal with water damage issues, call Kingsley!!!! -Shelley Williams Lamar

  • Marilyn H.
    Follansbee, WV
    Reviewed on August 18th, 2024

    Panhandle Cleaning did a wonderful job for an unexpected disaster!! Very professional. Quality work. Nice to work with. Exceptional job!!

  • Will J.
    Fairmont, WV
    Reviewed on August 18th, 2024

  • Stephanie C.
    Uniontown, PA
    Reviewed on August 16th, 2024

    Wow, I cannot say enough great things about Panhandle Cleaning & Restoration. After my Mom's home got flooded on April 11th, we called Panhandle. They came out the same day to give us a very reasonable quote and started working with a crew the next day. Martin, Trey and the crew (Jonathon, RJ, WeWe and more) were very sensitive to the fact that my mother was devastated about her home being distroyed. They worked very effectively and fast. They took everything out of the home. They cleaned and put back what could be saved and put the remaining out for trash. They took up the floors and the drywall up to about 4 feet. All with a crew they completed the project in about 4 days. They went above and beyond to make the process much easier for my mom. They were angels in a time of need. So thankful for them. God Bless y'all.

  • Mandy S.
    Harwick, PA
    Reviewed on August 16th, 2024

    I am happy to report my positive experience with Panhandle Restoration in Springdale! The customer service was great. Courtney was helpful and good at communicating with me every step of the way. The gentleman that assessed our property (I believe his name is Brad), was knowledgeable—he explained everything and answered my questions. In the past, we had an awful experience with a different restoration company after we had a house fire—so I am grateful to Panhandle for taking such great care of us! The work was completed last summer and the moss on our roof hasn’t returned.

  • Chuck D.
    Terra Alta, WV
    Reviewed on August 16th, 2024

    Outstanding job in every phase. I had standing water in a crawl space that was rapidly fouling. Panhandle arrived within 24 hours of my call, removed the water (150 gallons) within 1 hour, and completely decontaminated the space. Technicians were knowledgeable, courteous, and driven to do quality work.

  • Carolynn B.
    Sarasota, FL
    Reviewed on August 16th, 2024

    Zach of Panhandle Restoration kayaked down my driveway to assess the water damage from hurricane Debby. What! Thats an above and beyond customer service we all need especially in a crisis. The work was done quickly and I hope you never need water damage help but if you do, make the call to Zach at Panhandle. Oh, did I mention he answered the phone every-time I called. Superior service. Thank you.

  • Alex K.
    North Port, FL
    Reviewed on August 16th, 2024

    This is a really great company. We've used them in our property management business for years and they've been excellent but they really stepped up for me when my own home needed lots of help. They're thorough, prompt, and exceptional.

  • Ed J.
    Wheeling, WV
    Reviewed on August 15th, 2024

    Panhandle does not just clean and restore, they actually build anew. I wanted to get three estimates on a large flooring project for our home. Steve Ellish, from Panhandle, blew away the other two. Panhandle had the product and the people to get our job done. Steve coordinated the floor, new countertops, electrical, a new window, painting, cleaning and debris removal. Tina brought in a crew of cleaners that absolutely amazed us with their enthusiasm and thoroughness.

  • Sherry R.
    Weston, WV
    Reviewed on August 15th, 2024

    St. Paul's Church in Weston is very pleased with the professionalism and dedication of the team at Panhandle Cleaning and Restoration. They assisted us with a very successful clean up of the interior of our church and did an outstanding job! They made the process easy, scheduled the clean up quickly, and efficiently. Each employee of Panhandle Cleaning and Restoration is very helpful and professional. They genuinely care about their customers! I highly recommend Panhandle Cleaning and Restoration!

  • Kelle O.
    Parrish, FL
    Reviewed on August 15th, 2024

    Zack and his team have been amazing. Professional, courteous and expedited the clean up after flooding much faster than I had anticipated. It’s an ongoing issue, and Zack has kept in touch, referring plumber, electrician, and ongoing support. So glad I found Panhandle restoration! I would highly recommend them!

  • Mike H.
    Barnesville, OH
    Reviewed on August 14th, 2024

    Excellent service

  • Camille C.
    Placida, FL
    Reviewed on August 14th, 2024

    "I had an exceptional experience with Panhandle Cleaning & Restoration of Sarasota! Their team did a fantastic job from start to finish. Special shoutout to Everett, who was our point man throughout the process. His professionalism, attention to detail, and excellent communication made everything smooth and stress-free. I highly recommend them to anyone in need of top-notch cleaning and restoration services. Thank you for a job well done!", Camy Covais

  • Rita M.
    Saint Clairsville, OH
    Reviewed on August 13th, 2024

  • Glenn G.
    Placida, FL
    Reviewed on August 13th, 2024

    Recently had a nasty flood, thanks Debbie, in my condo and was referred to Panhandle and they were super responsive and professional and got on the job immediately, despite Sarasota being flooded all over, demo'd first day and provide a precise itemized description of each task. Place was fully cleared and dry much faster than I could have hoped. Zach was awesome directing his crew.

  • Tracey Theodorou President A.
    Orlando, FL
    Reviewed on August 13th, 2024

    Thanks so much for Travis and David who did a spectacular job doing my duct cleaning. I 100% recommend them. You won't be disappointed.

  • William C.
    Reviewed on August 13th, 2024

    Panhandle was prompt, did great work on the restoration, great job packing and labelling my personal belongings, and they always communicated well with me regarding the schedule and insurance issues. I can breathe a sign of relief now that the garage is clean, there is no trace of smoke, and all my salvable belongings are back. I will recommend Panhandle to any of my family and friends unfortunate enough to need cleaning and restoration services.

  • Sharon G.
    Uniontown, PA
    Reviewed on August 12th, 2024

    Panhandle Cleaning & Restoration did an exceptional job with a messy clean up, and then restored the area of my finished basement back to looking even nicer than when it was new. Their services, especially those of Noreen (my first point of contact), Brad (General Manager), and Chris (Estimator) exceeded my expectations in every aspect. They were extremely professional, efficient, and worked hard to help find cost-saving solutions without compromising the quality of the job. Their team provided excellent customer service, even down to the neatness displayed when entering and leaving my home. In addition to the technical expertise, I would like to commend the team at Panhandle for their empathetic approach. Dealing with a stressful and sad situation, their understanding and support was truly comforting. They worked diligently to ensure that my timeline was met, providing a level of service that went beyond expected. I wholeheartedly recommend Panhandle Cleaning & Restoration services to anyone in need. They are a wonderful company with the best customer service and quality work in the business. I cannot thank them enough for all that they did for me and my family.

4.94 out of 5 ( 565 Reviews )