Reviews

Reviews for Panhandle Cleaning & Restoration

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.94
580 Reviews
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  • Lisa B.
    Ellenboro, WV
    Reviewed on September 21st, 2024

    The company was amazing. Billy and Tony are outstanding at their job and was fine at explaining and answering any questions or concerns that I had.

  • John M.
    Wheeling, WV
    Reviewed on September 16th, 2024

    Excellent and professional service! We are so pleased with Jacob and his team management!

  • Brenda F.
    Martins Ferry, OH
    Reviewed on September 13th, 2024
    • How was the cleanup process?
    • How would you rate your overall experience with Panhandle Cleaning & Restoration?

    Comment: I enjoyed working with the Panhandle Team on my project.
    They listened to me and delivered.
    Thank You. I would use you again and will recommend you to others

  • Lori A.
    Beallsville, OH
    Reviewed on September 12th, 2024

    Very professional and thorough. Would recommend.

  • Joel P.
    Sarasota, FL
    Reviewed on September 12th, 2024

    Zach arrived on time, assessed the concern and told us it was root growth from cracks in the foundation. We were happy to find out it was not mold. He also explained how to meditate the issue. This honest approach to customers is why I am keeping his business card for future use and to share with others.

  • Mike H.
    Addison, PA
    Reviewed on September 12th, 2024

    Excellent service

  • Kim N.
    Bridgeport, OH
    Reviewed on September 11th, 2024
    • How was the cleanup process?
    • How would you rate your overall experience with Panhandle Cleaning & Restoration?

    Comment: Did very well. Prompt and professional

  • Ashley D.
    Triadelphia, WV
    Reviewed on September 11th, 2024

    Panhandle Cleaning remodeled my whole porch and i couldn't be happier with the services. The crew communicated with me through the whole process. The deck is absolutely beautiful. thank you for all your hard work. i have posted the results of me new deck.

  • Brittany F.
    Martins Ferry, OH
    Reviewed on September 3rd, 2024

    The outcome of the service I received was greater than expected. My Floors and bathroom look great. Workers are very well educated in the work they provide. Only issue I had was one worker who was fairly new to job kept leaving gate open and my dogs got loose several times. I would definitely recommend them for any issues and will probably use them in the future.

  • Gregory S.
    New Martinsville, WV
    Reviewed on September 2nd, 2024

    Panhandle did a very good job for us. They came out promptly and to provide an estimate. They completed the job timely and for the estimate amount. We were quite satisfied with the quality of their work.

  • Brooke P.
    Wheeling, WV
    Reviewed on September 2nd, 2024

    Panhandle has completed numerous projects for me at my place of employment - from floor to ceiling cleaning and cleaning air ducts to small construction jobs. Everyone I’ve worked with has been quick to respond, kind, and professional. They are my first call when I have something that needs done and exceeds our personal capabilities!

  • Emma N.
    Benwood, WV
    Reviewed on September 2nd, 2024

  • Wayne C.
    Charleston, WV
    Reviewed on September 2nd, 2024

    Trey did an excellent job for us when our house was flooded with over 18” of water. He was on time and worked continuous days until the clean up, demolishing and mitigation of wet drywall and mold removal. He was honest and straightforward on everything we interacted on. We had the utmost trust in him as he repaired our home. His workmanship is top of the line. You will be well taken care if Trey does your work! He is highly respected and recommended!

  • Phyllis W.
    Wheeling , WV
    Reviewed on August 28th, 2024

    The servicemen from Panhandle Cleaning & Restoration were considerate of our home, courteous to us, and gave full explanations to what the furnace duct cleaning entailed. I would definitely recommend this company to my family and friends with an A+ rating.

  • Eileen R.
    Wheeling , WV
    Reviewed on August 25th, 2024

    The work the guys did was very professional & looks great. Jacob moved me onto the schedule which I appreciated. They guys were polite & professional. I am happy with work done.

  • Kayla A.
    Weirton , WV
    Reviewed on August 23rd, 2024

    Panhandle was wonderful through this process! They were easy to get ahold of and fast to respond. They have been extremely helpful and did a great job!

  • Pamela F.
    Charleston, WV
    Reviewed on August 20th, 2024

    Complete reconstruction of bathroom.
    I just want to say that Panhandle is the best. I had a major moisture and black mold issue with my bathroom and panhandles crew came out and literally rebuilt my bathroom from the ground up. All of the contents of the bathroom had to be replaced also.. The toilet, the vanity, the fixtures, etc. everything was affected by the severe moisture damage, floor movement, and mold. One of the main support beams on the outside wall was completely damaged from water, also the entire floor and all joists had to be replaced and four 17,000 lb jacks were put in place to stabilize the walls and floors. The floor adjacent to the bathroom and dining room was also sinking. The boys had to jack up that wall due to an inept contractor co that came out a few years before to do a complete rebuild of my bathroom, which was clearly thrown together. Nothing was to code by the prior company that did my bathroom rebuild a few years ago.
    Shane and Jonathan did a wonderful job and took so much care in making sure that everything was sturdy and safe for my husband and I. After the jacks were put in place then the reconstruct of our bathroom could begin. I honestly didn’t think they could reconstruct my bathroom, but they certainly performed a miracle considering the damage and what they had to work with. All I can say is my bathroom is a miracle performed by the crew at Panhandle and It’s gorgeous! It was a long process to rebuild my bathroom from the ground up to the ceiling, but Shane and Jonathan did a wonderful job and took so much care in making sure it was up to code and safe. Kudos to Shane and Jonathan!!! I highly recommend Panhandle and Restoration of Charleston, WV.

  • K C.
    Morgantown, WV
    Reviewed on August 20th, 2024

    The level of expertise and customer service was absolutely outstanding, from start to finish. They carefully answered my questions and kept to the expected timeline. I couldn't be more satisfied with Panhandle and highly recommend them.

  • David H.
    Whitesville, WV
    Reviewed on August 19th, 2024

    My family had a very small fire in our basement which resulted in smoke spread throughout the house. I reached out to Trey and the team from the Charleston office. Within a few hours Martin and Trey arrived at our house to begin looking over the project. They described everything that will need done and began the process of isolating our living area from the smoke affected area. Throughout the entire process the communication was excellent and we felt completely comfortable with the team from Panhandle. Great job to Martin, Trey, and the entire team from Panhandle - Charleston Office!

  • Doug H.
    Wheeling, WV
    Reviewed on August 19th, 2024

    Josh and the Team at Panhandle are the “Best”. The service you receive with them is at the highest levels and their workmanship is 100% Perfect!

  • Michelle S.
    Fairmont, WV
    Reviewed on August 18th, 2024

    We had a mess when our daughter flooded our upstairs bathroom. Insurance wasn't very helpful and I was stressed. I called Kingsley and they were at my house within 15 mins. They were very transparent and very informative throughout the process. They were kind and very professional! As a real estate agent I have several vendors I recommend and honestly more that I don't. Kingsley is the BEST and I will for sure be recommending them for everyone that may need help with water mitigation! When my insurance company failed to assist me, Kingsley was able to ensure me that it was going to be alright! If you ever have to deal with water damage issues, call Kingsley!!!! -Shelley Williams Lamar

  • Marilyn H.
    Follansbee, WV
    Reviewed on August 18th, 2024

    Panhandle Cleaning did a wonderful job for an unexpected disaster!! Very professional. Quality work. Nice to work with. Exceptional job!!

  • Will J.
    Fairmont, WV
    Reviewed on August 18th, 2024

  • Stephanie C.
    Uniontown, PA
    Reviewed on August 16th, 2024

    Wow, I cannot say enough great things about Panhandle Cleaning & Restoration. After my Mom's home got flooded on April 11th, we called Panhandle. They came out the same day to give us a very reasonable quote and started working with a crew the next day. Martin, Trey and the crew (Jonathon, RJ, WeWe and more) were very sensitive to the fact that my mother was devastated about her home being distroyed. They worked very effectively and fast. They took everything out of the home. They cleaned and put back what could be saved and put the remaining out for trash. They took up the floors and the drywall up to about 4 feet. All with a crew they completed the project in about 4 days. They went above and beyond to make the process much easier for my mom. They were angels in a time of need. So thankful for them. God Bless y'all.

4.94 out of 5 ( 580 Reviews )