Reviews for Panhandle Cleaning & Restoration
- Reviewed By: Rich P.
- Location: Fairmont, WV
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How would you rate your overall experience with Panhandle Cleaning & Restoration?
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Who was the technician that serviced your property?
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How was the cleanup process?
- Why did you call us?
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Comment:
Jerry Zupper came to the house to initiate the repair process. He is a caring individual who was great to work with, easily accessible and made sure the expected work associated with the assessment was completed. He gets very high accolades from us.
Our issue was tree damage. The tree hit the chimney first, then the roof, gutter, siding then the front porch.
Through the several week repair process, Jeremy from Ultimate Roofing who repaired the damaged siding and corner mold said multiple times to me that he would be back to purge the chimney.
He also communicated this to Jerry and possesses text messages to that effect. Well, Jeremy never showed up so I had to hire a roofer to do what Jeremy promised to do. The work was satisfactorily completed. The same roofer discovered that the newly shingles roof in front of the chimney was very soft and caving when walked on. He had to redo 64 sq feet of the roof in front of the chimney which cost me $400. The original Roofing crew fixed weak areas in the back but neglected the area that was originally hit by the tree.
Josh Bell repaired the front porch and he did an excellent job, and the crew that replaced the gutters and down spouts performed satisfactorily.
On a scale of 1 to 10, 10 being excellent, Jerry Zupper is a 25+.
We are thankful that we are now repaired. -
Overall Rating
