

Frequently Asked Storm Damage Insurance Questions
Your questions answered
Water is coming into my home through my roof—what should I do?
First of all, don’t panic. Give Panhandle Restoration and Cleanup a call and in almost all cases we’ll be on our way to your home within an hour. In the meanwhile, try to do what you can to minimize the water damage. If possible and safe, cover the hole in your roof with a tarp or other waterproof material.
My insurance company says it won’t pay for the damages, but I can’t afford the repairs right now. Is there anything I can do?
Yes—talk to us. You shouldn’t have to live in a damaged home just because times are tough. Give us a call, and we’ll come out and assess the damage and provide a free estimate for cleanup. In many cases, we will be able to work with you to form a payment plan that fits your current budget.
Will my insurance provider pay for the damage caused by a storm?
It depends on the type of damage. If the damage was caused by wind or snow, then your provider should cover every aspect of recovery, including contents restoration and reconstruction. If the damage was caused by flooding, you may have to pay for the expenses yourself.